Privacy Policy

Applicable to the Manitou

Welcome and thank you for your interest in Manitou Solution (“Manitou”), the website at https://manitousolution.com (the Site) and all related websites, downloadable software, mobile applications (including tablets) and other services provided by Momentum Technologies (“Momentum”, “we”, “us”, “our”).

This Privacy Policy applies to all Personal Data that may be collected when you access and use the Site or provide us with communications that you may have with us or our Service Providers in connection with the Site (collectively and combined with the Site, the “Service”).

This Privacy Policy (the Policy) describes the Personal Data we collect with or through the Service, how we use and disclose that Data, and the measures we take to protect that Data.

Please refer to the section entitled “Legal Definitions and References” at the end of this Policy for the definition of certain terms.

By visiting the Site, you agree to the practices described in this Policy.

Data collection for system configuration

 

1. Types of Data Collected

Types of Personal Data processed through the Site include the following: first name, last name, phone number, email address, name of your organization, province or state and city where your organization is located, number of employees, Cookies and Usage Data.

Full details of each type of Personal Data collected are provided in the sections dedicated to this Policy or by specific explanatory texts published before or at the time of data collection, when applicable.

Personal Data may be voluntarily provided by the User, or, in the case of Usage Data, collected automatically when you use the Site.

Unless otherwise indicated, all Data requested by the Site is mandatory and their absence may limit your access, in whole or in part, to the Site or make it difficult or impossible, in whole or in part, to provide our Services. In the event that the Site specifies that certain Data are not mandatory, Users are free not to communicate them without affecting the availability or operation of the Service.

Users who have doubts about the mandatory Personal Data are invited to contact us at:

Manitou Solution
A/S Momentum Technologies Inc.

825 Boul. Lebourgneuf, #412
Quebec, QC, G2J 0B9
1 877 669-8419
info@manitousolution.com

Any use of Cookies – or other tracking tools – on the Site by us or our Third Party Service Providers is intended to provide access to the Site and the Service to the User, in addition to the other purposes described in this document.

Each User is responsible for any Personal Data of third parties that he obtains, publishes or communicates through the Site and confirms that he has previously obtained the consent of the third party to provide us with such Data.

 

2. Treatment Methods and location of the Data

2.1. Treatment Methods

Momentum takes appropriate security measures to prevent unauthorized access, disclosure, modification or destruction of the Data.

The processing of the Data is carried out using computers or computer tools, following the procedures and organizational modes closely related to the purposes indicated. In addition to Momentum, the Data may be accessible, in certain cases, to certain categories of persons in charge of the operation of the Site (administration, sales, marketing, legal service, system administration) or to external parties including our Service Providers with which we are contractually bound to perform for certain portions of the Service (such as our third-party technical Service Providers, courier services, our hosting providers, IT companies, our communications agencies and our suppliers)

 

2.2. Legal Basis for Data Processing

Momentum may process Personal Data relating to Users if at least one of the following conditions applies:

  • Users have given their consent for one or more specific purposes, for example via the completion of a form;
  • the provision of Data is necessary for the performance of the Service;
  • the processing is necessary for the legitimate interests of Momentum or any of its Service Providers, for example for purposes of personalization of the Service or marketing, to the extent permitted by applicable law;
  • the processing is necessary to comply with a legal obligation to which Momentum or one of its Service Providers is subject or where applicable law requires it;
  • the communication of the User’s Personal Data is required in the context of a lawsuit against Momentum or in the steps that may lead to legal action resulting from improper use of the Site or the Service or a related service provided by Momentum.

In any case, do not hesitate to contact us to find out more about the treatment process of your Data.

 

2.3. Location of the Data

The Data are processed in Canada, Province of Quebec, and in all other places where the parties responsible for processing are located.

Depending on the location of the User, data transfers may result in the transfer of Data from the latter to a country other than his own. To find out more about the place of processing of these transferred Data, Users can consult the section that contains details on the processing of Personal Data.

 

2.4. Conservation Time

Personal Data is processed and stored as long as required for the purpose for which it was collected.

Therefore:

  • Personal Data collected for the purpose of providing the Service or for purposes related to the performance of a contract by Momentum at the request of the User must be retained until full provision of the Service or performance of the contract.
  • Personal Data collected for the purposes of Momentum’s legitimate interests may be retained for as long as necessary to achieve those purposes, to the extent permitted by applicable law.

Momentum may be permitted to retain Personal Data longer whenever the User has consented to such treatment, as long as such consent is not withdrawn. In addition, Momentum may be required to retain Personal Data for longer whenever required for the performance of a legal obligation or at the order of an authority.

Once the retention period has expired, the Personal Data will be deleted or aggregated and anonymized for statistical purposes. Therefore, the right of access, the right of cancellation, the right of rectification and the right to portability of the data cannot be applied after the retention period has expired.

 

3.Purposes of the treatment

The User Data is collected to enable Momentum to provide the Service, as well as for the following purposes, as described below: Analysis and Maintenance and Contacting the User.

Users may find further information about the purposes of this processing and the specific Personal Data used for each purpose in the respective sections of this document.

 

4.Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes:

 

4.1. Analysis and Maintenance

For operation and maintenance purposes, Momentum may collect via the Site files that record Users’ interactions with the Site (system logs) as well as Usage Data.

Momentum uses Google Analytics to monitor and analyze web traffic on the Site and to monitor the evolution of the User’s behavior.

Google Analytics is a web analytics service provided by Google LLC (“Google”). Google uses the Data collected to track and analyze the use of the Site, to prepare reports on its activities and to share them with other Google services. Google may use the Data collected to contextualize and personalize the advertising of its own advertising network.

Personal data collected: Cookies and Usage data.

Place of Processing: United States – Privacy Policy – Opt Out. Privacy Shield participant.

 

4.2. Contacting the User

Website Contact Form

By completing the contact form available on the Site and providing its Data, the User authorizes the use of this information by Momentum to respond to requests for information or any other request as indicated in the -head of the form as well as for any other purposes of follow-up or other uses permitted by the applicable laws, in particular for marketing purposes.

Personal Data collected includes, but is not limited to: email address, last name, organization name, number of employees, phone number, first name, city and province/state where the organization is located.

 

5. User Rights

Users may exercise certain rights with respect to their Data processed by Momentum or its Service Providers in accordance with this Policy.

In particular, Users have the right to do the following:

  • Withdraw their consent at any time.
    Users have the right to withdraw their consent if they have already consented to the processing of their Personal Data.
  • Oppose the processing of their data.
    Users have the right to oppose the processing of their Data if the processing is performed on a legal basis other than consent. Users may object to this treatment by providing a justification for their particular situation, except where the opposition is for processing for direct marketing purposes, where no justification is required.
  • Access their Data.
    Users have the right to know which of their Data is being processed, to obtain information on certain aspects of the processing and to obtain a copy of the Data being processed, under certain conditions, when applicable.
  • Check and get a correction.
    Users have the right to verify the accuracy of their Data and request that it be updated or corrected.
  • Limit the processing of their data.
    Users have the right, under certain conditions, to limit the processing of their Data. In this case, their Data will only be processed for storage, subject to the limitations applicable to the retention of Data, as set forth in this Policy.
  • Have their Personal Data deleted or erased.
    Users have the right, under certain conditions, to obtain the erasure of their Data collected within the framework of this Policy.
  • Retrieve their data and transfer it to another controller.
    Users have the right to recover their Data in a structured, commonly used and machine readable format and, where technically possible, to transmit it to another processor without barriers of any kind. This provision applies, provided that the Data are processed by automated means and that the processing is based on the consent of the User, on a contract to which the User is party or on pre-contractual obligations.
  • File a complaint.
    Users have the right to lodge a complaint with their data protection authority.

 

How to exercise these rights

Any request for the exercise of the User’s rights may be sent to Momentum free of charge using the contact details provided in this document. Momentum will make every effort to respond to your request as soon as possible, which will generally not exceed one month, with some exceptions.

 

5.1. Changes to this Policy

Momentum reserves the right to make changes to this Policy at any time by notifying Users on this page or elsewhere on the Site or – as far as technically and legally possible – by sending a notice to Users by email or otherwise in the event that the changes are likely to have a significant impact on the processing of the Data from the point of view of the User. It is strongly recommended to consult this page frequently, referring to the date of the last modification indicated at the bottom.

 

6. Legal Definitions and References

Personal Data (or Data)

Any information which, directly, indirectly or in relation to other information – including an email address – makes an individual identifiable.

Usage Data

Information collected automatically by Momentum via the Site (or by third-party Service Providers in connection with the Site), which may include the IP addresses or domain names of the computers used by the Users, the Uniform Resource Identifier (URL) addresses (or Uniform Resource Identifier), the time of visit or request, the method used to submit the request to the server, the size of the received file in response, the numeric code indicating the status of the server response (favorable result, error , etc.), the country of origin, the browser and operating system characteristics used by the User, the different details of the visit (time spent on the pages, path followed, sequence of pages visited) and other parameters concerning the operating system or the computer environment of the User.

User

The natural person using the Site which, unless otherwise indicated, corresponds to the Person Concerned.

Person Concerned

The natural person to whom the Personal Data refers.

Service Provider or Subcontractor (or Data Manager)

The natural or legal person, public authority, institution or other body that processes Personal Data, in whole or in part, on behalf of Momentum, as described in this Policy.

European Union (or EU)

Unless otherwise indicated, all references in this document to the European Union include all current Member States of the European Union and the European Economic Area.

Cookies

Small sets of data stored in the user’s device.

Legal Information

This Policy has been prepared in accordance with the provisions of several laws, in particular Article 13/14 of European Regulation 2016/679 (General Data Protection Regulation).

This Policy only applies to the Site, unless otherwise specified in this document.

Updated: November 1, 2018